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Zelle slams New York AG lawsuit as publicity driven and not progress, highlighting 99.95% scam-free transactions; claims suit ignores scam origins and could worsen consumer risk by encouraging payouts

August 18, 2025 //  by Finnovate

Zelle® released the following statement regarding the politically-motivated lawsuit filed by the New York Attorney General that fails to acknowledge that scams don’t start on Zelle, they start with criminals manipulating people long before dollars move. “Zelle® leads the fight to stop fraud and scams in America. This lawsuit is a political stunt to generate press, not progress. The Attorney General wants to hand criminals a blueprint for guaranteed payouts with no consequences, opening the floodgates to more scams, not less. That’s bad policy and puts consumers at greater risk. This is nothing more than a copycat of the Consumer Financial Protection Bureau lawsuit that was dismissed in March. Despite the Attorney General’s assertions, they did not conduct an investigation of Zelle. Had they conducted an investigation, they would have learned that more than 99.95 percent of all Zelle transactions are completed without any report of scam or fraud – which leads the industry. The Attorney General should focus on the hard facts, stopping criminal activity and adherence to the law, not overreach and meritless claims.”

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