• Menu
  • Skip to right header navigation
  • Skip to main content
  • Skip to primary sidebar

DigiBanker

Bringing you cutting-edge new technologies and disruptive financial innovations.

  • Home
  • Pricing
  • Features
    • Overview Of Features
    • Search
    • Favorites
  • Share!
  • Log In
  • Home
  • Pricing
  • Features
    • Overview Of Features
    • Search
    • Favorites
  • Share!
  • Log In

WhatsApp’s Business AI combines secure in-app payment processing with centralized campaign management for small businesses, enabling QR code generation and AI-powered cross-platform budget allocation through ML algorithms

September 22, 2025 //  by Finnovate

Meta will let small businesses offer a payment option within the WhatsApp Business App. “Building on our existing capabilities, we are introducing the ability for small businesses to offer a secure and convenient payment option directly within the WhatsApp Business app. Available on the app, small businesses can now quickly share QR codes in one tap for fast and efficient sales closures, enabling customers to pay directly within WhatsApp using their preferred payment method. We have also introduced a new feature enabling users to call larger businesses directly from the app with a single tap, or receive calls from businesses they’ve requested to hear from. This calling capability is particularly beneficial for times when people have a complex inquiry and need to speak to a customer support executive. This feature is available to all businesses on the WhatsApp Business Platform in India, and starting soon, we will also make it possible to send and receive voice messages for additional support or make a video call, which can be helpful for things like a telehealth appointment. Businesses in India can now create and manage their marketing strategy across WhatsApp, Facebook, and Instagram – all in Ads Manager. This will allow businesses to use the same creative, setup flows, and budgets in one central place. Once onboarded, businesses can upload their subscriber list and either manually select marketing messages as an additional placement or use Advantage+, and Meta’s AI systems will then optimize budgets across placements to maximize performance. Small businesses can now use both the WhatsApp Business App and the WhatsApp Business Platform simultaneously without changing their phone number. This provides significant flexibility and scalability for businesses that are scaling and growing at a faster pace.”

Read Article

Category: Networks Processors & PSPs, Innovation Topics

Previous Post: « Embedded payments are seeing rising adoption in the parking sector through AI-recognition tech that lets customers just drive in and scan a QR code to enter their credit card information the first time they park, with automatic vehicle identification and charges applied on subsequent trips

Copyright © 2025 Finnovate Research · All Rights Reserved · Privacy Policy
Finnovate Research · Knyvett House · Watermans Business Park · The Causeway Staines · TW18 3BA · United Kingdom · About · Contact Us · Tel: +44-20-3070-0188

We use cookies to provide the best website experience for you. If you continue to use this site we will assume that you are happy with it.