Walmart announced a new partnership with OpenAI that will start with allowing customers and members to soon shop Walmart through ChatGPT using Instant Checkout. Whether planning meals, restocking household essentials, or finding something new, customers can simply chat and buy, and Walmart will handle the rest. Walmart described the collaboration as an example of “agentic commerce,” where AI shifts from a reactive tool to a proactive system that learns, plans and predicts, helping customers anticipate their needs before they do. The concept aligns with OpenAI’s goal of enabling agents to assist users across everyday tasks from organizing information to completing purchases all within one interface. This partnership builds on the multiple ways Walmart and Sam’s Club are already using AI, like enhancing product catalogs, improving customer care resolution times and promoting AI literacy among associates. From enhancing the product catalog to reduce fashion production timelines by up to 18 weeks, to ensuring a more seamless shopping journey and cutting customer care resolution times by up to 40%, the company is applying AI so every shopping experience is more convenient and more rewarding. As Walmart defines what’s next for retail, its approach remains the same: people-led and tech-powered, helping people save money and live better.