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TSB Bank offers access to safeguarding app for users who are fleeing or experiencing abuse- alerts can be sent to chosen emergency contact with a simple tap or shake of the smartphone

May 14, 2025 //  by Finnovate

TSB will offer customers who are fleeing or experiencing abuse, free access to Hollie Guard Extra for a year1 – simply by downloading the app and using a unique activation code. Those wishing to claim can discuss their situation in branch, over the phone or via video banking. Once installed, Hollie Guard Extra transforms an everyday smart phone into a personal safety device. TSB has added this level of protection to its existing domestic abuse support – which includes its Emergency Flee Fund2 and Safe Spaces3.   With a simple tap or shake of the device, the user can send alerts to chosen emergency contacts, including the police, and a 24/7 monitoring centre. The app allows for a user’s location to be shared every five seconds, alongside audio and video recordings, helping to keep people safe in a vulnerable or potentially dangerous situation.  The app has already been downloaded by almost 500,000 people in the UK and Hollie Guard Extra is being used by police forces across England and Wales. In addition, it has led to numerous arrests and helped in more than 1,500 threatening and dangerous situations. TSB hopes that Hollie Guard Extra can provide further support to TSB’s Flee Fund – helping connect and protect victim-survivors having fled an abuser. 

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