The U.S. Faster Payments Council advocated for the use of email address and phone number identifiers via a shared, open digital directory in a report this month as a way to increase adoption of real-time payments in the U.S. The council used a consumer bill payment example to show how an open directory could streamline and speed up the adoption of real-time payments in the U.S., explaining that existing closed loop directories aren’t inoperable and therefore hinder broader instant payment use. “As instant payments adoption continues to grow, financial institutions, fintechs, and payment service providers face challenges in managing account information, ensuring interoperability, and mitigating fraud risks,” the council said in an April 7 press release regarding the report. “Directory services play a key role in addressing these challenges by enabling seamless routing of payments and protecting sensitive payment credentials.” The Federal Reserve launched a real-time payments system called FedNow in 2023 and it competes with a private system called RTP that was started in 2017 by The Clearing House, which is owned by major banks. Both systems operate through banks. The U.S. has lagged other countries, such as India and Brazil, in cultivating use of such faster payment systems.