Bhaskar Roy, chief of AI products and solutions at Workato Inc., pointed to the company’s Genie agents and the broader platform expansion as a way to rethink how work gets done inside organizations, moving from experimentation to enterprise-scale deployment. The centerpiece of Workato’s product announcements was the integration of Genies with the long-standing orchestration capabilities of the Workato platform. By combining workflow automation with agentic intelligence, the company aims to make AI agents not just useful, but essential to enterprise operations, according to Roy. “One of the core things that makes our Genie really great is [that] it can orchestrate workflows. Workato ONE brings together orchestration capabilities [and] marries it with our agentic capabilities. Think of them as pre-packaged agents … within a couple of weeks, you are off to the races.” Workato’s customers are already adopting Genies quickly, with some organizations now rolling out new agents on a four- to six-week cadence, accelerating momentum toward an agentic enterprise, according to Roy. That speed underscores how prebuilt, customizable Genies are intended to accelerate adoption and help enterprises shift from pilot projects to a truly agentic enterprise. Beyond specific product launches, Roy framed the future of enterprise AI in terms of what he called “core agents.” Moving past the so-called “agency gap,” Workato is working with customers to embed AI into complex workflows and processes that deliver measurable outcomes. “They were low agency, doing simple stuff. But then on the high agency — complex workflows, complex systems — people were not going there with the agents. So, that became a North Star … until we go to the core. That became the premise of what we call core agents or Genies.” These agents are not designed to replace workers, but to serve as coworkers, handling repetitive tasks so humans can focus on higher-value decision-making. The result is a culture of augmentation at the heart of the agentic enterprise, according to Roy.