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Signifyd unveils Intelligent Returns for EU retailers: flags risk and enables trusted customer paybacks at label creation or carrier scan; insights identify fraud, policy violations, and SKU issues while boosting 30‑day repurchase by 23%

September 17, 2025 //  by Finnovate

Commerce protection provider Signifyd unveiled Intelligent Returns, a two-solution suite designed to help retailers in the UK and Europe tackle the growing complexity and cost of return. Instant Refunds provides retailers with real-time advisory recommendations (Advisory Notices) at key points such as label creation or carrier scan, enabling retailers to refund trusted customers immediately at their discretion while flagging higher-risk cases for review. Returns Insights gives you a comprehensive look at the returns ecosystem, highlighting everything from fraudulent returns and policy abuse to product-specific insights and the link between high-return customers and chargebacks. According to Signifyd research, shoppers who receive instant refunds are 23 percent more likely to buy again within 30 days. Retailers can capture that loyalty and still keep returns abuse in check by combining machine learning, real-time risk intelligence and insights from a global merchant network, drawing on multiple layers of intelligence to make smarter, more accurate decisions at every stage of the shopper journey. Both Instant Refunds and Returns Insights are now available to retailers across the UK and Europe for digitally initiated returns of physical goods, subject to applicable laws and contractual eligibility criteria.

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Category: Channels, Innovation Topics

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