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Salesforce to acquire Convergence.ai to accelerate the development of next-gen AI agents that can navigate dynamic interfaces and adapt in real time to manage web-based workflows and multi-step processes

May 20, 2025 //  by Finnovate

Salesforce plans to acquire Convergence.ai to accelerate the development of its next-generation AI agents. The company signed a definitive agreement for the acquisition and expects Convergence’s team and technology to play a “central role” in advancing its AI agent platform, Agentforce. The acquisition is expected to close in the second quarter of Salesforce’s fiscal year 2026, subject to customary closing conditions. “The next wave of customer interaction and employee productivity will be driven by highly capable AI agents that can navigate the complexities of today’s digital work,” Adam Evans, executive vice president and general manager, Salesforce AI Platform at Salesforce, said. “Convergence’s innovative approach to building adaptive, intelligent agents is incredibly impressive.” Convergence’s technology enables AI agents to navigate dynamic interfaces and adapt in real time so they can manage things like web-based workflows and multi-step processes. The company’s talent is also expected to contribute to deep research, task automation and industry-specific solutions that will advance Salesforce’s broader AI roadmap.

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Category: AI & Machine Economy, Innovation Topics

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