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RMS Pay helps hospitality businesses reduce no-shows and chargebacks with pre-authorization features, with 98.3% of users experiencing fewer than one chargeback monthly

August 20, 2025 //  by Finnovate

RMS has officially launched RMS Pay in the United States and Canada. Over half of RMS Pay customers have reported a reduction in no-shows or chargebacks due to pre-authorization features, and, 98.3% experience fewer than one chargeback per month. These tools help operators mitigate fraud, improve financial accuracy, and protect revenue.  RMS Pay simplifies the tech stack, eliminates vendor sprawl, and delivers a centralized view of operations. With one platform and one support team, operators gain full visibility across their business and eliminate the complexity of juggling separate systems. RMS customers also report saving more than five hours per week on payment and reconciliation tasks, freeing up staff time to focus on guests. Fully integrated into the RMS property management system (PMS), RMS Pay allows North American operators to automate the entire payment journey from pre-arrival to check-out while maintaining a smooth, consistent guest experience. The platform is designed to work across all types of hospitality businesses, from boutique hotels and campgrounds to RV parks and multi-property enterprises, replacing spreadsheets, third-party gateways, and manual processes with a cohesive, cloud-based platform. RMS Pay supports leaner operations by automating essential financial processes such as payment requests, receipts, reconciliation, and reporting. Features like automated payment schedules and Pay by Link, which allows operators to send secure, trackable payment links via SMS or email, help reduce no-shows and improve cash flow predictability, all while giving guests a secure and convenient payment experience. Guests benefit from a fast and flexible way to pay, while operators gain real-time visibility into payment status — all within the RMS platform.

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Category: Networks Processors & PSPs, Innovation Topics

Previous Post: « Embedded payments are seeing rising adoption in the parking sector through AI-recognition tech that lets customers just drive in and scan a QR code to enter their credit card information the first time they park, with automatic vehicle identification and charges applied on subsequent trips

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