Workflow automation firm Pegasystems will announce what it calls a major extension of its artificial intelligence automation capabilities. The announcements center on Pega Agentic Process Fabric, a new orchestration service designed to unify AI agents across an enterprise. The Pega Blueprint workflow design platform is also getting improved integration with legacy information. Agentic Process Fabric connects AI agents with existing business systems, data and workflows. The system leverages Pega’s existing Process Fabric architecture to coordinate tasks across applications while ensuring agents operate in line with business goals and compliance standards. “Agentic Process Fabric… allows enterprises to build a registry of all of their workflows, existing systems, existing applications, all of their AI agents — both Pega’s and non-Pega’s — and stitch everything together into a unified agentic experience,” said Matt Healy, senior director of product strategy and marketing at Pegasystems. Pega’s design separates AI usage into two distinct phases: design-time and runtime. The design stage uses AI reasoning to create new workflows, while semantic AI handles execution. Pega said the combination is intended to reduce the risk of erratic agent behavior. The platform enables users to interact with agents via chat interfaces, email, voice assistants and other channels. The system dynamically selects and engages the most appropriate agents and workflows for each task based on available data and user input. It also supports on-the-fly workflow generation through Blueprint design agents. New features in the Pega Blueprint platform are aimed at streamlining the inclusion of legacy content in re-architected workflows.