PayPal has introduced a scam prevention tool for PayPal and Venmo Friends and Family payments. Designed to proactively alert customers to potential scams and prevent losses in real-time, the alerts intervene when it matters most — before any funds are sent. “As scammers attempt to coerce people into sending payments that may not be eligible for refunds, including scams that originate on social media, we believe putting more information directly into customers’ hands will empower them to help stop scams in their tracks.” The system was designed to provide fraud mitigation and an improved user experience. The alerts appear when the system detects a possible scam, sharing information about the likelihood of fraud at the point of payments. The alerts can learn and adapt to scam tactics as they evolve, employing AI models that analyze billions of data points and update when patterns change. “This means our system can help more quickly detect a potential new scam, even if we have never seen that specific scam before,” PayPal said.