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Payments optimization is crucial as report says almost all cross-border shoppers want to pay with local currency

July 21, 2025 //  by Finnovate

Payments Optimization: Powering Global eCommerce Growth,” reveals that despite widespread digital adoption, cross-border payments still pose significant challenges for merchants. The report highlights that not all merchants prioritize shopper convenience in international transactions, but optimizing these digital payment experiences is crucial for maximizing global sales and meeting consumers’ evolving expectations. Key obstacles include consumer concerns over long delivery times, fear of fraud, difficulties with returns, and unexpected high transaction fees, which negatively impact conversion rates. The report emphasizes the importance of local payment experiences, as nearly all cross-border shoppers expect to pay using their preferred, customary methods and 94% in local currencies. Digital payments are rapidly becoming the cornerstone of global eCommerce, with digital wallets, account-to-account transfers, and buy now, pay later solutions accounting for 79% of global eCommerce value by 2030. One-click checkout is a powerful tool for optimizing online transactions, with 84% of shoppers considering it an important factor when deciding where to shop. The report emphasizes that optimization is an ongoing process that requires continuous attention to digital payment acceptance, transparent communication, and efficient delivery and return mechanisms. The integration of advanced fraud solutions, often powered by artificial intelligence and machine learning, is essential for securing transactions and building trust. The report concludes that payments are no longer just a commodity but a critical competitive differentiator for businesses expanding globally.

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Category: Networks Processors & PSPs, Innovation Topics

Previous Post: « Embedded payments are seeing rising adoption in the parking sector through AI-recognition tech that lets customers just drive in and scan a QR code to enter their credit card information the first time they park, with automatic vehicle identification and charges applied on subsequent trips

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