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Over 2/3rd of Gen Z respondents are memorizing card numbers to make online shopping easier, while 20% of baby boomers are doing so to specifically avoid using digital wallets

April 23, 2025 //  by Finnovate

A survey from Western & Southern Financial Group found that nearly a third of Americans surveyed have memorized at least one debit or credit card number. What’s more, 20% of respondents who know their card numbers spend more than $500 per month online, compared to just 13% of those who haven’t. They also carry, on average, 10% more debt than non-memorizers. The survey found a significant generation gap, with almost half of respondents who memorize their card numbers falling into the millennial group. Overall, more than a third of millennials have memorized at least one card number. The reasons people gave for memorizing their numbers also varied across generations. More than two-thirds of Gen Z respondents said they did so to make online shopping easier, while, 20% of baby boomers memorized their card numbers specifically to avoid using digital wallets. Gen Z was also the most likely to feel that knowing their card numbers led to more impulse buying and overspending. In contrast, a third of the baby boomers were the most likely to report that memorizing their card numbers had improved their financial discipline. There is some evidence that memorization goes hand in hand with responsible behavior. A total of 70% of memorizers checked their credit card or bank statements at least weekly, compared to 61% of non-memorizers. However, impulse buying was also slightly more common among memorizers. Roughly 26% made unplanned purchases, compared to 23% of non-memorizers. Memorizers were also somewhat more likely to shop when stressed.

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Category: Members, Innovation Topics, User Interface

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