• Menu
  • Skip to right header navigation
  • Skip to main content
  • Skip to primary sidebar

DigiBanker

Bringing you cutting-edge new technologies and disruptive financial innovations.

  • Home
  • Pricing
  • Features
    • Overview Of Features
    • Search
    • Favorites
  • Share!
  • Log In
  • Home
  • Pricing
  • Features
    • Overview Of Features
    • Search
    • Favorites
  • Share!
  • Log In

Macy’s posts best sales in 12 quarters with CX, staffing and visual storytelling fueling momentum; it reimagines 125 stores, and boosts digital with richer, trend‑led storytelling experiences

September 4, 2025 //  by Finnovate

Macy’s Inc. saw its strongest comparable sales growth in 12 quarters during the second quarter, with gains across its three department store nameplates, Macy’s, Bloomingdale’s and Bluemercury. Chairman and CEO Tony Spring attributed the growth to “substantive enterprise-wide improvements” the company has made while pursuing its A Bold New Chapter strategy. During the second quarter, the company’s Macy’s nameplate, like Macy’s Inc., recorded its best comparable sales growth in 12 quarters. Macy’s saw year-over-year growth in comparable sales of 1.2% at all its stores and 1.5% at its go-forward stores. Go-forward stores are those that the company does not plan to close. Spring said that the company’s strategy of closing underperforming locations and investing where there are opportunities will create “a more focused and profitable store base.” “I believe we are positioned to deliver long-term growth in our Macy’s go-forward business, inclusive of digital,” Spring said. “This is driven by exceptional customer omnichannel experiences, improved selling, enhanced colleague development and inspired merchandising, including more variety with reduced redundancies.” Asked by an analyst about opportunities to continue to grow comparable sales, Spring highlighted the company’s investments in in-store service and online storytelling. “We’re obviously doing that also in our digital experience,” Spring said. “I invite you to look at macys.com versus just three months ago. We’re providing a richer product-driven, trend-driven storytelling experience.” Among Macy’s Inc.’s luxury nameplates, Bloomingdale’s reported its fourth consecutive quarter of growth with comparable sales up 5.7%, while Bluemercury reported its 18th consecutive quarter of gains with comparable sales up 1.2%. Looking ahead, Macy’s Inc. raised its 2025 guidance for comparable sales to a range of down 1.5% to down 0.5%. In May, the company’s guidance was a range of down 2% to down 0.5%.

Read Article

Category: Channels, Innovation Topics

Previous Post: « From compliance checkbox to competitive edge: banks that integrate ESG into credit, stress tests and capital planning turn climate threats into new lending opportunities and long‑term value
Next Post: Frizerly debuts an AI “marketing manager” that learns the site, publishes weekly SEO blogs, and embeds products, integrating with Shopify, WordPress, Webflow, etc. »

Copyright © 2025 Finnovate Research · All Rights Reserved · Privacy Policy
Finnovate Research · Knyvett House · Watermans Business Park · The Causeway Staines · TW18 3BA · United Kingdom · About · Contact Us · Tel: +44-20-3070-0188

We use cookies to provide the best website experience for you. If you continue to use this site we will assume that you are happy with it.