IntelePeer, an end-to-end conversational AI platform provider, launches next generation voice capabilities. Designed to handle verbal communications, the new speech processing technology enables automatic speech recognition (ASR) and text-to-speech (TTS) streaming that provides users with advanced control and customization within a communications workflow. The system improves customer experience with more natural interactions, ensures low latency that enables real-time conversations, and improves the overall performance of the company’s AI and automation platform. With minimal wait times between responses, the new functionality provides a more natural conversation between a caller and AI Agent while also increasing the speed at which information is processed within an AI workflow. The proprietary ASR handler provides TTS streaming and can deliver accurate and reliable voice interactions with high confidence scores, is able to detect and change languages, and can understand customer behaviors and preferences. Benefits of this new functionality include: Record Breaking low ASR Latency, Enhanced Customer Experience, and Enhanced Platform Analytics.