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Hyland debuts Enterprise Context Engine that unifies all company info (ERP, HR, CRM) creating a graph‑driven “living record” to feeds and informs AI workflows while preserving institutional knowledge

August 29, 2025 //  by Finnovate

Enterprise content management firm Hyland Software Inc. launched two new components of its Content Innovation Cloud, which the company says present a unified, continuously updated view of an organization’s content, processes, people and applications to fuel a network of task-specific artificial intelligence agents. The Enterprise Context Engine pulls from systems such as enterprise resource planning, customer relationship management and human resources and maps relationships that create what the company describes as a “living record of enterprise activity.” Enterprise Context Engine as “a shared services platform layer” that sits beneath Hyland products and agentic solutions. It leverages graph analytics technologies to connect artifacts in a way that informs workflows and supports new applications. The Enterprise Agent Mesh is a network of task-specific agents tuned for specific industries, including healthcare, banking, insurance, government and higher education. Hyland said the mesh uses the context layer to make decisions and take actions inside complex workflows, while preserving institutional knowledge and incorporating human feedback. The company will provide prebuilt meshes for its core verticals and a no-code platform customers can use to adapt or assemble their own. The Agent Mesh architecture enables organizations to leverage the Enterprise Context Engine to replace business processes with agent meshes. The platform is designed to work in conjunction with customers’ existing repositories and workflow engines. The architecture uses the Model Context Protocol to connect to systems of record and other vendors’ agents. 

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Category: AI & Machine Economy, Innovation Topics

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