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Citi’s new PayTo enables institutional clients to initiate account-to-account pull payments enabling a transparent and instant process for clients

May 23, 2025 //  by Finnovate

Citi announced  that it is live with PayTo initiator, enabling its clients to access a faster, cost effective, and more secure alternative to credit cards, debit cards or direct debits. Through PayTo, Citi’s institutional clients can initiate account-to-account pull payments. This means  clients’ customers can pay directly from their bank account, in real-time, enabling a transparent and instant process for clients.  PayTo offers Citi clients seamless reconciliation and fee reduction benefits as it reduces reliance on card fees and decreases the likelihood of chargebacks. PayTo can be used for everyday transactions such as in-app payments or e-commerce payments, outsourced payroll, utility bills, flight bookings, subscriptions and digital wallet top-ups. Through PayTo, we’re truly giving our clients access to the future of payments. We anticipate strong take-up of this offer as clients welcome the benefits for themselves and their end customer,” said Kirstin Renner, Citi Australia and New Zealand Head of Treasury and Trade Solutions, Services. This offering is the latest in a suite of innovative solutions offered by Citi’s Services business, including Spring by Citi, an end-to-end digital payments service enabling e-commerce and B2B funds flow globally and Real-Time Funding for cross-border transactions for corporate clients.

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