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Ascendo AI launches Knowledge Agent to generate persona-driven technical documentation with diagrams, flow charts and media from enterprise sources; reducing knowledge creation time by up to 80% and onboarding time by 70%

October 16, 2025 //  by Finnovate

Ascendo AI announced the launch of the Ascendo AI Knowledge Agent, a Product Intelligence capability that automates enterprise technical documentation and knowledge creation. The Knowledge Agent converts fragmented case notes, knowledge bases, chat transcripts and files into structured, persona-driven documentation, complete with schematic diagrams, flow charts, images, video embeds, rich text and tables, using simple templates and customizable personas. Key features: Template-driven document generation (diagrams, flow charts, media, tables); Persona-driven outputs: Yoda the Teacher (Instructional), Martian the Technical Mark (Technical), Carraway the Summarizer (Key Points), Bourne the Brief (Concise), Spock the Analyst (Analytical); Ingests enterprise sources including case notes, knowledge bases, Slack/Teams transcripts, manuals, files and databases to create searchable knowledge assets; New UI to add Knowledge functionality across enterprise workflows with minimal configuration. Early customer impact – Large telecom customer: ~50% reduction in field service bulletin creation time. Leading AI company: ~80% reduction in knowledge creation time for onboarding and customer documentation. Large healthcare organization: ~70% reduction in training and onboarding time with automatically generated training modules. Day Knowledge Challenge – Ascendo AI is running a 7-Day Knowledge Challenge. Participants who create and publish knowledge using the Knowledge Agent will be spotlighted and eligible for prizes.

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Category: AI & Machine Economy, Innovation Topics

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