Aquant Inc has launched its Agentic AI Platform, a horizontal platform infused with domain-specific knowledge. Aquant users gain the flexibility to build, deploy and integrate AI agents tailored to their unique service needs. Organizations can use its prebuilt agents, such as Troubleshooting, Knowledge Search, Parts Identification, IoT and Call Assist, for immediate impact,. The platform also allows users to build custom agents using specialized tools, data models and deep domain expertise, or bring their own internally developed agents and integrate them into the platform. Aquant’s agents can be incorporated into existing enterprise AI ecosystems, offering broad compatibility and ensuring organizations don’t need to overhaul their current infrastructure. The platform is purpose-built to address the complexities of modern service environments by embedding deep domain expertise directly into its architecture. The offering provides service-specific terminology, error codes and workflows built in, allowing organizations to deploy custom AI agents faster and more effectively than with generic tools. It’s designed for easy integration, whether a company is starting from scratch or operating within a mature AI ecosystem. It supports multichannel deployment across voice interfaces, customer relationship management and enterprise resource planning systems, collaboration tools, offline environments and emerging channels, ensuring AI is accessible wherever work occurs. Additionally, the platform has a retrieval-augmented conversation layer that enhances effectiveness by delivering outcome-focused intelligence, producing responses that are not only relevant but also aligned with key business performance indicators.