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Analyst  forecasts 870% growth in branded call verifications by 2030, driven by enterprise adoption and unified telecom verification frameworks across voice and messaging

August 20, 2025 //  by Finnovate

A new study by Juniper Research, the foremost experts in telecoms markets, has found that branded calling frameworks will verify over 90 billion calls globally by 2030. This represents a rise from less than 10 billion in 2025. Branded calling enables verified enterprises to display various information, such as company name, logo, and reason for the call, when calling their customers. “This substantial growth of 870% over the next five years will be driven by rising enterprise adoption of branded calling solutions, even as global voice traffic declines. To maximise value, vendors have a strategic opportunity to integrate verification frameworks into other telecom channels, such as RCS (Rich Communication Services)” says Sam Barker, VP, Telecoms at Juniper Research. Juniper Research believes that vendors must build channel-native verification solutions that unify brand identity across communication channels, including voice. Whilst this integrated approach will reduce the investment needed from enterprises and increase adoption, it also positions network operators to best protect their subscribers. Branded calling enables subscribers to verify the identity of the caller before the call is answered. As telecoms communication channels face rising threats from activities such as number spoofing and account takeover fraud, network operators must implement verification technologies to protect their subscribers.

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Category: Channels, Innovation Topics

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