- Bank of America: Award for the Edge in Actionable Analytics: Celent selected Bank of America’s CashPro Data Intelligence for this year’s Model Bank Award for developing an Edge in Actionable Analytics. The bank has demonstrated a commitment to engage with its corporate client community and develop self-service, rich data and analytics tools that help all corporate clients meet their working capital and operational goals.
- Bank of Montreal: Award for Payments Innovation: BMO is recognised for six recent initiatives spanning the entire client lifecycle, from sales and onboarding to servicing and support. The six initiatives address specific client pain-points around payments and were executed with care and attention, and collectively merit recognition.
- Citi: Award for Corporate Integration. Citi launched a new unified API and integration experience, Citi Developer Portal, delivering innovation across client experience, operational efficiency, and business impact, earning the bank the 2025 Celent Model Bank Award for Corporate Integration. According to Celent, Citi’s Developer Portal initiative highlights the importance of adopting a client-first approach, designing solutions based on how clients experience Citi as a single entity, rather than developing within traditional product silos. It also demonstrates the bank’s commitment to delivering a world class developer experience while helping clients accelerate time-to-value with scalable, more secure, and user-friendly integration options. By combining self-service design, embedded certificate provisioning, pre-built integrations, and a solution-oriented marketplace, the portal sets a high standard for enterprise API platforms in the financial industry and demonstrates a clear understanding of client pain points.
- Citizens Bank: Award for Technical Onboarding Excellence: The bank’s MTF platform was approaching end of life, along with its underlying software and infrastructure. Its age was causing many challenges, not least that the platform was failing to meet the bank’s functional, business, customer, resilience, and security needs. There was also a recognition that the bank would also need to prepare for widespread ISO 20022 adoption. The customer onboarding and file testing processes were a major pain point. They were inefficient and time-consuming, and reliant on excessive back-and-forth communication, creating lengthy, frustrating customer experiences. Citizens Bank implemented a robust, next-generation, cloud-based business integration platform from SEEBURGER that was flexible, scalable, secure, and resilient as well as provided traditional secure file transfer capabilities.
- TD Bank: Award for Customer Centred Innovation in Business Banking. Celent recognises TD’s Small Business Dashboard and Tap to Pay on iPhone as representing exceptional discovery of distinct customer needs and innovation. The bank leveraged consumer-digital technologies to deliver truly impactful solutions for small business clients. Partnerships with proven third party solution providers combined to form a complimentary offering producing strong results. The bank took a customer-centric approach to product design that included extensive research to identify specific pain points experienced by its small business clients. In addition, the bank pursued an early-adoptor position in the area of payments technology, where it knew it would have difficulty playing catch up later.
- Wells Fargo: Award for Step Change in Corporate Digital Banking. Wells Fargo Vantage, the bank’s next-generation digital banking platform, is recognised for delivering a dynamic, persona-driven experience tailored to business clients’ unique needs, including industry, size, operational context, and lifecycle. As a result, Vantage can support companies that range from start-ups to multinationals with complex workflows—all in one platform. The project was highly complex and involved integrating 65 fragmented systems with a modular, scalable framework using advanced technologies like micro-frontends, APIs, AI/machine learning, and GraphQL. Celent recognises the bank’s success in delivering across all the critical dimensions of digital banking transformation: acting on the voice of the customer and selecting and implementing the most effective advanced technologies.