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Alloy launches AI enhanced perpetual KYC solution in Europe and UK which pairs scheduled refreshes with real-time reactivity to both third-party and first-party data

September 24, 2025 //  by Finnovate

Alloy announced the launch of a perpetual Know Your Customer (pKYC) solution enhanced by AI insights. The pKYC solution will enable financial institutions and fintechs in the UK, Europe, and beyond to improve the customer experience and grow their business, while simultaneously meeting evolving regulatory requirements. Alloy enables UK banks, fintechs, and payments companies like Flagstone, IG Group, and Liberis to increase customer conversions and scale into new geographies while also preventing financial crime. When it comes to pKYC, many financial institutions in the UK and Europe still rely on pre-scheduled periodic reviews, which can leave gaps in visibility and delay responses to financial crime. Alloy’s pKYC solution raises that standard by pairing scheduled refreshes with real-time reactivity to both third-party and first-party data. Underpinning the solution is a dynamic customer risk assessment (CRA) that can be re-run in the event that a user carries out a suspicious activity or has a suspicious change to their personally identifiable information (PII). Alloy also partners with agentic AI providers Parcha and Greenlite to automate and accelerate ongoing financial compliance, including customer reviews. With Alloy’s pKYC solution, compliance teams can act more quickly, increase their straight-through-processing (STP) rates, and protect their customers from financial crime at scale. To help compliance teams automate responses to high-risk KYC checks, Alloy also now offers electronic ID (eID) verification as a new digital authentication method across multiple geographies. With more EU regulators beginning to mandate acceptance of digital identity wallets, Alloy clients can seamlessly integrate eID as a step-up into their KYC workflows—unlocking expansion opportunities in new European and global markets where the ability to verify eIDs may be required.

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Category: Customer & User Experience, Innovation Topics

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