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Prove partners with Backbase AI Banking Platform integrating Pre-Fill® solution using mobile phone verification to instantly populate banking forms with verified SSN and identity data

September 26, 2025 //  by Finnovate

Prove and Backbase have formed a strategic partnership to enhance customer onboarding for financial institutions in the U.S. The integration of Prove’s Pre-Fill® solution into Backbase’s AI-powered Banking Platform aids in addressing fraud prevention and onboarding challenges. By using a customer’s mobile number, Prove Pre-Fill automatically fills online forms with verified details, reducing manual input and improving customer experience. This collaboration promises faster onboarding and enhanced security, while real-time verification through Prove’s Identity Graph helps deter fraud. Both companies express commitment to advancing digital transformation in banking. Key benefits of the partnership: Accelerated account opening by pre-filling digital forms with verified identity data; Reduced fraud and enhanced risk controls through application of Prove’s Global Fraud Policy; Improved customer experience that increases conversion and builds trust; Operational efficiency with fewer manual reviews and faster onboarding.  Here’s exactly how the partnership claims to deliver faster onboarding via the integration of Prove’s Pre-Fill solution into Backbase’s AI banking platform, per the press release: With a customer’s consent, the Prove Pre-Fill® solution uses their mobile phone number to instantly populate online forms with verified identity information like SSN, name, address, DOB, eliminating manual data entry. This reduces friction, lowers form abandonment, and cuts errors. The solution also verifies customer information in real time using Prove’s Identity Graph, which links devices, credentials, and identifiers to confirm identity deterministically. Because identity is verified immediately and reliably, bad actors self-select out, reducing fraud risk and reducing need for manual review. Operational efficiency improves: fewer manual checks, faster decisioning, and fewer delays in onboarding. So in sum — faster onboarding is achieved by (1) auto-populating identity data via the phone number, (2) real-time identity verification via Prove’s graph, and (3) fewer manual interventions or fraud checks.

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Category: Innovation Topics, User Interface

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