Zoom Communications introduced AI Companion 3.0 designed to help users deliver high-quality work by providing insights and intelligent assistance. It includes a number of AI skill updates that enhance its AI agent capabilities with new custom agents, a new low-code builder platform and lifelike AI avatars. New note-taking features will allow users to bring AI Companion into in-person meetings and into meetings hosted on Teams and Google Meet. Users will be able to take their own notes, with the platform organizing and expanding on key takeaways as needed. If a user can’t attend a meeting, the AI agent can go in their place to take notes, extract action items and provide updates according to preferences. The AI Companion can also organize the workday, scheduling meetings by analyzing attendee availability and workloads. Ahead of meetings, it can generate suggested questions, agendas and notes based on past action items and conversation insights. For in-person meetings, the agent can resolve conflicts and suggest meeting rooms based on size and location. For users on the go, Zoom is updating its Virtual Agent extension to Zoom Phone, where it acts as a voice-enabled AI receptionist with industry-specific support for sectors such as healthcare and finance. Businesses can also customize the Virtual Agent with unique voices by uploading a short sample to create a tailored experience. For virtual meetings, Zoom added photorealistic AI avatars that replicate users when they are in less-than-ideal environments or prefer not to appear on video. These avatars mimic the live feed to create a lifelike presentation. Meeting hosts can also customize the waiting room experience with a mix of Zoom Clips and AI avatars to share agenda details or instructions. The tool lets anyone build AI agents that connect to multiple data sources and use the Agent2Agent protocol.