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Mastercard, NCR Atleos and ITCARD partner to offer contactless cash withdrawal at ATMs that involves verifying a cardholder’s identity using a mobile device without the need for physical wallet, plastic card or PIN

September 12, 2025 //  by Finnovate

Thanks to Mastercard in collaboration with NCR Atleos and ITCARD, cash can be securely withdrawn – and other services accessed – using your phone—no PIN required. Multiple countries in Europe including Poland, Switzerland, the Czech Republic, and Austria have already deployed contactless ATMs. However, when using their mobile phone, the cardholder is asked to enter their PIN in addition to authenticating themselves via mobile wallet using biometrics. This creates unnecessary friction. The Consumer Device Cardholder Verification Method (CDCVM) streamlines this process, verifying a cardholder’s identity using a mobile device for contactless payments. The consumer authenticates themselves on their phone before tapping the ATM to start their transaction thereby streamlining interactions at the ATM—no physical wallet, plastic card or PIN required. CDCVM aligns the user experience across devices, reducing the need for verification of both CDCVM and online PIN on a single ATM transaction for a truly digital-first experience. Contactless ATM transactions using CDCVM are on average over 20% faster than those requiring PIN, according to initial testing by Mastercard. Johan Gerber, EVP, Head of Security Solutions at Mastercard said “By enabling biometric mobile authentication at ATMs, we are redefining the consumer experience, simplifying it without sacrificing security.

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Category: Essential Guidance

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