ServiceNow is out with its latest platform iteration as part of the company’s Zurich release. The update, available to current ServiceNow customers bundled with certain plans, introduces three major capabilities designed to move enterprises from AI experimentation to production deployment: natural language app building through vibe coding, enterprise-grade AI security consoles and autonomous workflow automation. ServiceNow’s new Build Agent transforms simple English commands into production-ready enterprise applications. Tell it “create an onboarding app that assigns tasks to HR, IT and Facilities” and it builds the entire system in minutes. Build Agent performs comprehensive testing, handles version control and ensures compliance with enterprise standards. Every application includes audit trails, security controls and governance checking built-in. “In a matter of minutes, the Build Agent not only got the requirements, looked through all the aspects of building, found the errors before deploying, debugged it and also pushed the app into production, ” Jithen Basker, global vice president and general manager of creator workflows at ServiceNow. ServiceNow’s Zurich release introduces two entirely new security consoles specifically designed for enterprise AI deployment. The new Machine Identity Console monitors all API connections and automatically flags high-risk integrations. The system automatically flags accounts inactive for over 100 days and identifies weak authentication methods like basic authentication. The company is betting that enterprises will choose integration simplicity over vendor flexibility. The evidence suggests this bet may pay off. Tasks requiring weeks of development work now complete in minutes, according to ServiceNow. More importantly, the platform eliminates the integration complexity that kills many enterprise AI projects before they reach production scale.