Casap, the leader in intelligent automation for dispute and fraud operations, has raised $25 million in Series A funding led by Emergence Capital, with participation from Lightspeed Venture Partners, Primary Venture Partners, SoFi and others. The raise signals a surge in demand from financial institutions looking to streamline dispute resolution and reduce fraud losses while building consumer loyalty. Casap’s AI-powered platform is already in use by a fast-growing base of credit unions, banks and fintechs seeking to modernize their dispute process and lower fraud. Chartway FCU and MidSouth Community FCU are among the many institutions seeing real impact: over 51% reduction in fraud losses, positive ROI in weeks and scaled case volume without additional headcount. By replacing fragmented tools with a unified intelligent system, Casap helps teams resolve cases faster and build consumer trust. From intake to chargeback filing and member communication, Casap’s AI agents handle the full dispute lifecycle in one system. The platform intelligently analyzes evidence, predicts outcomes, and automates key actions, such as issuing credits, filing chargebacks and responding to merchants. Casap’s proprietary fraud score identifies suspicious consumers and merchants to proactively reduce disputes. Customers benefit from real-time decisions, predictive win scores, and self-service experiences that build trust.