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USAA taps Dell’s AI PCs leveraging enterprise-grade discrete neural processing units to provide fast and secure on-device inferencing at the edge for LLMs

May 27, 2025 //  by Finnovate

Dell Technologies Inc. unveiled Dell Pro and Dell Pro Max, the latest additions to the company’s AI PC lineup. For customers such as United Services Automobile Association, Dell’s AI PC portfolio provides an opportunity to generate productivity boosts and extend AI applications throughout the organization. Dell’s AI PC offerings can facilitate a movement the company is seeing toward building intelligent workflows in-house. “We’re seeing a lot of customers now start to investigate building their own models and their own AI applications, because we’re seeing that’s where a lot of the true value is going to be with AI and the enterprise,” Jon Siegal, senior vice president of Dell portfolio marketing at Dell said. “We’re helping a number of companies out there today, and USAA is one of them, to help build these new AI applications and make sure that when they do it, they can do it once and deploy it across an AI fleet of PCs.” Dell’s new AI PC models leverage neural processing units, accelerators that can optimize AI and machine learning tasks. The Dell Pro Max Plus laptop utilizes an enterprise-grade discrete NPU to provide fast and secure on-device inferencing at the edge for large language models. NPU capabilities for AI PCs are part of what USAA is tracking as it deploys new devices within the company. The deployment of intelligent agents to perform a variety of enterprise tasks will require PCs that can handle a new set of demands that will likely include self-healing, according to Siegal.

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