• Menu
  • Skip to right header navigation
  • Skip to main content
  • Skip to primary sidebar

DigiBanker

Bringing you cutting-edge new technologies and disruptive financial innovations.

  • Home
  • Pricing
  • Features
    • Overview Of Features
    • Search
    • Favorites
  • Share!
  • Log In
  • Home
  • Pricing
  • Features
    • Overview Of Features
    • Search
    • Favorites
  • Share!
  • Log In

An offer of subscription management made 13% of trial users to upgrade to a leading bank’s fee-based premium account for continued access

May 23, 2025 //  by Finnovate

The “subscription economy” has exploded, consumers are struggling to manage their costs, and standalone subscription management tools have boomed. Banks are uniquely positioned to assist their customers with subscription overload, but more institutions need to get in the game. Subscription management is now a critical budgeting tool with the potential to save customers as much or more than a free checking account or a loan refinance. Adding subscription management to your account services will help your customers budget smarter and align their expenses to their values and needs. Bank financial advisors are increasingly recommending that clients audit their subscriptions quarterly. Some are even suggesting setting a “subscription cap” as part of their financial wellness customer check-up processes. But this advice is no more than lip service, when much more sophisticated tools are available to comprehensively meet consumers’ needs. Solutions give control back to consumers by: Algorithmically identifying recurring charges; Exposing unused or forgotten subscriptions; Tracking & monitoring subscription payment deadlines and renewal dates; Alerting users to upcoming milestones; Simplifying cancellation processes; Negotiating more favorable terms for subscriptions they need. A real-world example: A financial institution wanted to grow their base of premium customers by offering a unique digital experience. This financial institution introduced a bill management system to a 200k test population as a freemium trial. More than 28% customers adopted the offering, taking advantage of its ability to auto-identify hidden subscriptions, monitor renewal and payment deadlines, and execute 1-click cancellations of any unwanted services. Fully 12.9% of trial users upgraded to the financial institution’s fee-based premium account for continued access.  As even more services continue to shift to subscription models — think cars, clothing, even pet care — the need for robust subscription oversight will only grow. In this landscape, solutions that help consumers regain clarity and control over their financial commitments are more than useful — they’re essential. We predict within 12-18 months, embedded bill management will be table stakes for banks and credit unions of all types, from banks to digital wallets.

Read Article

Category: Members, Essential Guidance

Previous Post: « Circle announced go-live of stablecoin-powered cross-border payments network that enables exchange of payment instructions securely and reliably, while settling transactions on open, public blockchains with near-instant finality
Next Post: Google partners FS-ISAC offering Priority Flaggers dedicated channels to inform Google of potential fraud and violations that will be reviewed at a priority. »

Copyright © 2025 Finnovate Research · All Rights Reserved · Privacy Policy
Finnovate Research · Knyvett House · Watermans Business Park · The Causeway Staines · TW18 3BA · United Kingdom · About · Contact Us · Tel: +44-20-3070-0188

We use cookies to provide the best website experience for you. If you continue to use this site we will assume that you are happy with it.