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DSW shoe retailer adds value at checkout, installs kiosks that automate shoe protection services for additional cost of $8.99

April 29, 2025 //  by Finnovate

DSW Designer Shoe Warehouse has teamed up with Imbox Protection, an in-store shoe protection solution, to place Imbox kiosks in nearly 500 U.S. locations. Using a water-based spray, the enclosed Imbox machine shields shoes from water, stains, dirt, mud and fading without the use of harsh chemicals, offering customers a fast, eco-conscious protection that extends the life of their footwear in only 60 seconds, noted DSW.  The touch-free, in-store service costs $8.99 and provides up to eight weeks of invisible protection (or longer with light wear). Customers place their new shoes into the enclosed unit, and within a minute, leave the store with fully protected footwear.  The Imbox Protection unit is approved by Underwriters Laboratories and its spray is AllergyCertified, making it safe for indoor use and aligned with growing consumer demand for environmentally-responsible solutions. Imbox also holds global patents for its technology. Laura Davis, president of DSW said, “This partnership elevates the in-store experience by offering an easy, effective way to protect the shoes our customers love. It’s innovation that meets them where they are – right at checkout.”

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Category: Members, Channels, Innovation Topics

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